Chief Operating Officer COO FMCG Food Manufacturing 10+ Years

Chief Operating Officer (COO) | FMCG / Food Manufacturing | Gurugram | Full Time | 10-18 Years ​ A fast-growing, founder-led consumer food brand is hiring a Chief Operating Officer (COO) in Gurugram, Delhi NCR. This is a hands-on business leadership role for an operator who has scaled an FMCG, food and beverage, frozen foods, QSR, retail or D2C business, and who can own manufacturing, supply chain, distribution, P&L and growth across retail, online, B2B and emerging channels. ​ You will partner directly with the founders to take the business from a founder-led setup to a process-driven, profitable organisation, building the systems, SOPs, teams and infrastructure needed for the next phase of growth. ​ POSITION SNAPSHOT - Role: Chief Operating Officer (COO) - Location: Gurugram, Delhi NCR (work from office) - Experience: 10-18 years in operations, general management, supply chain or manufacturing leadership - Industry: FMCG / Food and Beverage / Frozen Foods / Consumer Brands - Employment type: Full time - Reports to: Founders ​ KEY RESPONSIBILITIES ​ Business Growth and Strategic Leadership - Drive the overall business strategy and execution roadmap to deliver aggressive growth targets - Build and scale the organisation from a founder-led setup to a process-driven business - Identify new growth opportunities across retail, distribution, online, B2B and emerging channels - Partner with the founders on long-term business planning, expansion strategy and profitability improvement - Lead annual operating plans, budgeting, forecasting and business reviews ​ Operations and Manufacturing Excellence - Oversee end-to-end operations including manufacturing, procurement, logistics, warehousing and distribution - Establish scalable operational processes and performance metrics across the organisation - Drive productivity improvement, cost optimisation and operational efficiency initiatives - Lead capacity planning and infrastructure expansion, including manufacturing facilities and operational assets - Ensure timely execution of plant setup, commissioning and expansion projects ​ Supply Chain and Inventory Management - Build robust supply chain systems that support rapid growth while minimising wastage and stock-outs - Optimise procurement, vendor management, inventory planning and demand forecasting - Improve working capital efficiency through strong inventory controls and supply chain planning - Strengthen distributor and channel fulfilment capabilities ​ Profitability and Financial Management - Drive revenue growth while protecting contribution margins and profitability - Run the business on data through KPI dashboards and performance reviews - Improve cost structures across operations, procurement, logistics and support functions - Identify and execute initiatives that improve EBITDA and cash flow ​ Process Excellence and Compliance - Design and implement SOPs across functions to improve consistency, accountability and efficiency - Establish governance frameworks, internal controls and compliance processes - Build reporting structures and management systems that enable faster, better decisions ​ Commercial and Market Expansion - Support the development and scaling of new business verticals and revenue streams - Work with sales and marketing to drive market penetration and customer acquisition - Strengthen channel partnerships and distribution networks across geographies - Keep operational capability aligned with commercial growth plans ​ Team Building and Leadership - Build, mentor and lead high-performing cross-functional teams - Create a culture of ownership, accountability, speed and execution excellence - Develop organisation structures and talent pipelines to support growth ​ REQUIRED EXPERIENCE AND SKILLS - 10-18 years in operations, business leadership, supply chain, manufacturing or general management - Proven experience scaling a consumer, FMCG, food and beverage, frozen foods, QSR, retail or D2C business - Demonstrated success taking a business from early-stage growth to scaled operations - Strong understanding of manufacturing operations, cold chain / supply chain management and distribution networks - Track record of driving revenue growth while improving profitability and operational efficiency - Experience setting up processes, SOPs, governance structures and performance management systems - Strong commercial acumen with the ability to balance growth and profitability ​ PREFERRED INDUSTRY EXPERIENCE - FMCG and packaged foods - Frozen foods and dairy - Food and beverage, QSR and café retail chains - D2C and omnichannel consumer brands ​ SOFT SKILLS - Excellent leadership and stakeholder management - Strong execution focus and bias for action - Entrepreneurial mindset, comfortable in a fast-paced, high-growth environment - Clear, data-driven decision maker ​ COMPENSATION AND LOCATION - Location: Gurugram, Delhi NCR (work from office) ​ WHO WE ARE LOOKING FOR A growth-oriented, execution-focused operator who has built and scaled a consumer business before, is equally comfortable on the plant floor and in the boardroom, and wants to be the founders' right hand in building a profitable, process-driven company.