Chief Operating Officer (COO) | FMCG / Food Manufacturing | Gurugram | Full Time | 10-18 Years | INR 30-35 LPA

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A fast-growing, founder-led consumer food brand is hiring a Chief Operating Officer (COO) in Gurugram, Delhi NCR. This is a hands-on business leadership role for an operator who has scaled an FMCG, food and beverage, frozen foods, QSR, retail or D2C business, and who can own manufacturing, supply chain, distribution, P&L and growth across retail, online, B2B and emerging channels.

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You will partner directly with the founders to take the business from a founder-led setup to a process-driven, profitable organisation, building the systems, SOPs, teams and infrastructure needed for the next phase of growth.

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POSITION SNAPSHOT

• Role: Chief Operating Officer (COO)

• Location: Gurugram, Delhi NCR (work from office)

• Salary: INR 30-35 LPA

• Experience: 10-18 years in operations, general management, supply chain or manufacturing leadership

• Industry: FMCG / Food and Beverage / Frozen Foods / Consumer Brands

• Employment type: Full time

• Reports to: Founders

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KEY RESPONSIBILITIES

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Business Growth and Strategic Leadership

• Drive the overall business strategy and execution roadmap to deliver aggressive growth targets

• Build and scale the organisation from a founder-led setup to a process-driven business

• Identify new growth opportunities across retail, distribution, online, B2B and emerging channels

• Partner with the founders on long-term business planning, expansion strategy and profitability improvement

• Lead annual operating plans, budgeting, forecasting and business reviews

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Operations and Manufacturing Excellence

• Oversee end-to-end operations including manufacturing, procurement, logistics, warehousing and distribution

• Establish scalable operational processes and performance metrics across the organisation

• Drive productivity improvement, cost optimisation and operational efficiency initiatives

• Lead capacity planning and infrastructure expansion, including manufacturing facilities and operational assets

• Ensure timely execution of plant setup, commissioning and expansion projects

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Supply Chain and Inventory Management

• Build robust supply chain systems that support rapid growth while minimising wastage and stock-outs

• Optimise procurement, vendor management, inventory planning and demand forecasting

• Improve working capital efficiency through strong inventory controls and supply chain planning

• Strengthen distributor and channel fulfilment capabilities

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Profitability and Financial Management

• Drive revenue growth while protecting contribution margins and profitability

• Run the business on data through KPI dashboards and performance reviews

• Improve cost structures across operations, procurement, logistics and support functions

• Identify and execute initiatives that improve EBITDA and cash flow

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Process Excellence and Compliance

• Design and implement SOPs across functions to improve consistency, accountability and efficiency

• Establish governance frameworks, internal controls and compliance processes

• Build reporting structures and management systems that enable faster, better decisions

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Commercial and Market Expansion

• Support the development and scaling of new business verticals and revenue streams

• Work with sales and marketing to drive market penetration and customer acquisition

• Strengthen channel partnerships and distribution networks across geographies

• Keep operational capability aligned with commercial growth plans

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Team Building and Leadership

• Build, mentor and lead high-performing cross-functional teams

• Create a culture of ownership, accountability, speed and execution excellence

• Develop organisation structures and talent pipelines to support growth

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REQUIRED EXPERIENCE AND SKILLS

• 10-18 years in operations, business leadership, supply chain, manufacturing or general management

• Proven experience scaling a consumer, FMCG, food and beverage, frozen foods, QSR, retail or D2C business

• Demonstrated success taking a business from early-stage growth to scaled operations

• Strong understanding of manufacturing operations, cold chain / supply chain management and distribution networks

• Track record of driving revenue growth while improving profitability and operational efficiency

• Experience setting up processes, SOPs, governance structures and performance management systems

• Strong commercial acumen with the ability to balance growth and profitability

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PREFERRED INDUSTRY EXPERIENCE

• FMCG and packaged foods

• Frozen foods and dairy

• Food and beverage, QSR and café retail chains

• D2C and omnichannel consumer brands

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SOFT SKILLS

• Excellent leadership and stakeholder management

• Strong execution focus and bias for action

• Entrepreneurial mindset, comfortable in a fast-paced, high-growth environment

• Clear, data-driven decision maker

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COMPENSATION AND LOCATION

• Salary: INR 30-35 LPA

• Location: Gurugram, Delhi NCR (work from office)

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WHO WE ARE LOOKING FOR

A growth-oriented, execution-focused operator who has built and scaled a consumer business before, is equally comfortable on the plant floor and in the boardroom, and wants to be the founders’ right hand in building a profitable, process-driven company.